It's so! Hehe. A DBA's largest word is "recovery" and we don't use
that word regularly! Hehe.
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-----Original Message-----
From: Stephen Price
[mailto:oracledba-ezmlmshield-x7521856.[Email address protected]
Sent: Friday, April 04, 2008 11:51 AM
To: LazyDBA Discussion
Subject: RE: Oracle 10G
Methinks Chris plagiarized... ;)
Say it isn't so. :(
Stephen Price
Oracle Database Administrator
Compusearch Software Systems, Inc.
-----Original Message-----
From: Christopher Pope
[mailto:oracledba-ezmlmshield-x12151841.[Email address protected]
Sent: Friday, April 04, 2008 11:24 AM
To: LazyDBA Discussion
Subject: RE: Oracle 10G
Oracle Lifetime Support: From Five Years to Forever Expect Lifetime
Support With Oracle Support, you know up front and with certainty how
long your Oracle products are supported. The Lifetime Support Policy
provides access to technical experts for as long as you license your
Oracle products and consists of three support stages: Premier Support,
Extended Support, and Sustaining Support. It delivers maximum value by
providing you with rights to major product releases so you can take full
advantage of technology and product enhancements. Your technology and
your business keep moving forward together.
Premier Support provides a standard five-year support policy for Oracle
Technology and Oracle Applications products. You can extend support for
an additional three years with Extended Support for specific releases,
or receive indefinite technical support with Sustaining Support.
Premier Support
As an Oracle customer, you can expect the best with Premier Support, our
award-winning, next-generation support program. Premier Support provides
you with maintenance and support of your Oracle Database, Oracle Fusion
Middleware, and Oracle Applications for five years from their general
availability date. You benefit from * Major product and technology
releases * Technical support * Updates, fixes, security alerts, data
fixes, and critical patch updates * Tax, legal, and regulatory updates *
Upgrade scripts * Certification with most new third-party
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Extended Support
Your technology future is assured with Oracle's Extended Support.
Extended Support lets you stay competitive, with the freedom to upgrade
on your timetable. If you take advantage of Extended Support, it
provides you with an extra three years of support for specific Oracle
releases for an additional fee. You benefit from * Major product and
technology releases * Technical support * Updates, fixes, security
alerts, data fixes, and critical patch updates * Tax, legal, and
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Sustaining Support
Sustaining Support puts you in control of your upgrade strategy. When
Premier Support expires, if you choose not to purchase Extended Support,
or when Extended Support expires, Sustaining Support will be available
for as long as you license your Oracle products. With Sustaining
Support, you receive technical support, including access to our online
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* Access to OracleMetaLink/PeopleSoft Customer Connection/Hyperion
e-Support * Fixes, updates, and critical patch updates created during
the Premier Support stage * Upgrade scripts created during the Premier
Support stage Sustaining Support does not include * New updates, fixes,
security alerts, data fixes, and critical patch updates * New tax,
legal, and regulatory updates * New upgrade scripts * Certification with
new third-party products/versions * Certification with new Oracle
products For more specifics on Premier Support, Extended Support, and
Sustaining Support, please refer to Oracle's Technical Support Policies.
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