Wow, you guys have a helpdesk! Boy would that be nice. Around here I am
the Network Admin, DBA, a 'lite' developer, and desktop support. Sure
would be nice to be in an office that wasn't quite so lean! We also
don't have voice mail, but definitely I don't miss that!

Bellizzi Christopher - IBG wrote:

>Users:
>Definition: Entity at the top of the data food chain.
>Consumes resources such including but not limited to: data, Hardware,
>software, help desk support specialists, and DBA's.
>Characteristics: Docile until one of the above is not available. Beware
>when this occurs as they become very aggressive and even hostile.
>Handle with care. If you encounter the above use the following measures
>to insure your well being:
>1: Forward emails to your help desk support team.
>2: Forward your calls to your help desk support team.
>3: If cornered in your cubicle or office maintain your composure. Try to
>talk in soothing tones as not to excite the user. Users react well to
>simple phrases like "Oh gee, I will look right into that." Or "wow I
>will get right on it".
>Once the user has returned to his normal habitat, forward his request to
>the help desk support team.
>4: Arm yourself with a good caller ID phone so when Users call you can
>ignore them and let them go to voice mail.
>5: I your lucky enough to be ED then dish them off to Jr. DBA.
>When above steps fail time to find a good Louisville slugger.
>
>
>
>Christopher Bellizzi
>SQL DBA/Systems Analyst
>240 Fall Street
>SFO Main Office
>Seneca Falls, NY 13148
>315-568-7886
>
>-----Original Message-----
>From: Jim Jesska
>[mailto:mssqldba-ezmlmshield-x16329051.[Email address protected]
>Sent: Thursday, April 27, 2006 6:01 PM
>To: LazyDBA Discussion
>Subject: RE: SQL Reporting Services 2005 v. Crystal Reports Server XI
>
>I have a question here guys and gals. Users!!!! What are they?
>
>Can someone please explain.
>
>Much appreciated.
>
>
>-----Original Message-----
>From: Chris
>[mailto:mssqldba-ezmlmshield-x66604690.[Email address protected]
>Sent: Thursday, April 27, 2006 2:08 PM
>To: LazyDBA Discussion
>Subject: RE: [Spam?] (4) RE: SQL Reporting Services 2005 v. Crystal
>Reports Server XI
>
>
>You're alright Ed. You keep us entertained.
>
>-----Original Message-----
>From: Edwards Ed
>[mailto:mssqldba-ezmlmshield-x68692963.[Email address protected]
>Sent: Thursday, April 27, 2006 1:25 PM
>To: LazyDBA Discussion
>Subject: RE: [Spam?] (4) RE: SQL Reporting Services 2005 v. Crystal
>Reports Server XI
>
>
>Well, well, well!
> Oh my! Phew! Ouch! Bang, Bang! "the developers" (Oh my! Phew!) ARE
>the DBAs" (Developer Breaks Another System)! hehe.
>
>
>
>
>-----Original Message-----
>From: Chris
>[mailto:mssqldba-ezmlmshield-x56158944.[Email address protected]
>Sent: Thursday, April 27, 2006 4:16 PM
>To: LazyDBA Discussion
>Subject: RE: [Spam?] (4) RE: SQL Reporting Services 2005 v. Crystal
>Reports Server XI
>
>
>Hey Ed, around here, the developers ARE the DBAs.
>So there. Now what'dya think of that?
>
>
>-----Original Message-----
>From: Edwards Ed
>[mailto:mssqldba-ezmlmshield-x78045347.[Email address protected]
>Sent: Thursday, April 27, 2006 12:38 PM
>To: LazyDBA Discussion
>Subject: RE: [Spam?] (4) RE: SQL Reporting Services 2005 v. Crystal
>Reports Server XI
>
>
>Could it be that SQL Reporting Services 2005 is for the DBAs and Crystal
>Reports is for the "developers"(Oh my! Phew!) and "users"(Bang! Bang!)?
>hehe.
>
>
>
>
>
>Please take a few minutes to provide feedback on the quality of service
>you received. The Department of Education values your feedback as a
>customer. Commissioner John L. Winn is committed to continuously
>assessing and improving the level and quality of services provided to
>you by Department staff. Simply use the link below. Thank you in
>advance for completing the survey.
>
>
>http://data.fldoe.org/cs/default.cfm?staff=Ed.[Email address protected]
>
>
>
>
> -----Original Message-----
>From: Wert Donald
>[mailto:mssqldba-ezmlmshield-x37082826.[Email address protected]
>Sent: Thursday, April 27, 2006 3:36 PM
>To: LazyDBA Discussion
>Subject: RE: [Spam?] (4) RE: SQL Reporting Services 2005 v. Crystal
>Reports Server XI
>
>
>
>What we have encountered where I work is that as different apps that use
>Crystal install their own copies of the dlls they often step on each
>others' toes. It gets pretty frustrating from a support perspective.
>Otherwise, I love creating reports using Crystal.
>
>-----Original Message-----
>From: Chris
>[mailto:mssqldba-ezmlmshield-x87566154.[Email address protected]
>Sent: Thursday, April 27, 2006 1:34 PM
>To: LazyDBA Discussion
>Subject: [Spam?] (4) RE: SQL Reporting Services 2005 v. Crystal Reports
>Server XI
>
>I'm unfamiliar with RS (something I hope to correct soon).
>But I can say that Crystal is a fine product. I've created many reports
>with the tool from simple to complex. For example, I just finished
>adding barcode information to our time sheets and found it easy to
>report from a "star" ERD structure.
>Also, from what I've been reading, There's a way to incorporate Crystal
>seamlessly into the C# apps I'm currently writing.
>
>The only thing I don't like is that Crystal seems to get "confused"
>when too many (how much is too many?) tables are linked together.
>But that's easily remedied by creating views or building "staging"
>tables.
>
>-----Original Message-----
>From: Brad Elliott
>[mailto:mssqldba-ezmlmshield-x94176855.[Email address protected]
>Sent: Thursday, April 27, 2006 10:17 AM
>To: LazyDBA Discussion
>Subject: RE: SQL Reporting Services 2005 v. Crystal Reports Server XI
>
>
>Here it is,
>Crystal is a lot easier to create and deploy the reports.
>Reports server right now is like crystal reports was 6 years ago at 5.0
>Remember crystal also has its own web service for serving reports and
>better security.
>Even though I am partial to Report write because of the integration to
>net environment I think it has a long ways to go to be just a useful.
>
>
>
>Brad Elliott
>-----Original Message-----
>From: Alex Borshch
>[mailto:mssqldba-ezmlmshield-x2015337.[Email address protected]
>Sent: Thursday, April 27, 2006 12:12 PM
>To: LazyDBA Discussion
>Subject: SQL Reporting Services 2005 v. Crystal Reports Server XI
>
>My company is considering implementing either Reporting Services 2005 or
>Crystal Reports for our report generation, so I've been comparing them
>the past week. Does anyone have experience with these that can comment
>on which one is a better choice, in terms of performance, ease of use
>(for both report designer and end-user), and value? I am leaning
>towards RS, because I like using SQL queries as datasets, but I also
>like some features of Crystal better, like the report server itself, and
>the price.
>
>
>
>Any comments?
>
>
>
>Alex Borshch
>
>
>
>
>
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